Privacy Policy

1. Information We Collect

Personal Information

When you place an order or contact us, we may collect:

• Name and contact information (phone, email, address)
• Billing and shipping addresses
• Payment information (processed securely through our payment partners)
• Order history and product preferences
• Communication preferences

Health Information

If you choose to share information during consultations (such as surgery type, recovery stage, or sizing needs), this information is:

• Used solely to recommend appropriate products
• Kept strictly confidential
• Never shared with third parties
• Stored securely with restricted access

Automatic Information

• Browser type and device information
• IP address and location data
• Pages visited and time spent on site
• Cookies and similar tracking technologies

2. How We Use Your Information

• Order Processing: To fulfill your orders and communicate about delivery
• Customer Support: To respond to inquiries and provide assistance
• Product Recommendations: To suggest appropriate products for your needs
• Communication: To send order updates, product information (with your consent)
• Service Improvement: To enhance our website and customer experience
• Legal Compliance: To meet regulatory and legal requirements

3. Information Sharing

We may share information only with:

• Service Providers: Shipping partners, payment processors (with limited data)
• Legal Requirements: When required by law or legal process
• Business Transfers: In case of merger or acquisition (with privacy protections)

4. Data Security

We implement industry-standard security measures:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Encrypted storage of sensitive information
• Staff training on data protection

5. Discreet Packaging

All shipments are sent in unmarked, plain packaging with no indication of contents. Your shipping label will show "Nuvanaah" or "K-Hair India" as the sender, with no product details visible.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications anytime
• Portability: Receive your data in a portable format

To exercise these rights, contact us at support@nuvanaah.com or call +91-9819461612

7. Cookies

We use cookies to:

• Remember your preferences and shopping cart
• Analyze site traffic and usage patterns
• Improve website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

10. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email.

11. Contact Us